ERP/CRM Software development
Developing ERP and CRM software involves a comprehensive and methodical approach to address the complex needs of modern businesses. It begins with a thorough requirement analysis to understand the specific needs of the organization, followed by designing a scalable and secure system architecture.
- Lead Management (CRM)
- Sales Order Processing (ERP)
- Customer Support (CRM)
Meet Our Experts
Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly
Clients Feedback
Rajni
Jitesh
Sanjeet
(123) 0800 567890
info@seosight.com
New York City
Key Features of ERP Software Systems
Accounting and Financial Management
General Ledger, Accounts Payable/Receivable, Budgeting and Forecasting.
Human Resources Management
Payroll, Time and Attendance, Employee Self-Service,
Inventory and Supply Chain Management
Inventory Tracking, Order Management, Procurement.
Manufacturing and Production Planning
Bill of Materials (BOM), Production Scheduling, Quality Control.
Key Features of CRM Software Systems
Contact Management
Centralized Customer Information, Interaction History.
Sales Management
Sales Pipeline, Opportunity Management, Quoting and Invoicing.
Inventory and Supply Chain Management
Inventory Tracking, Order Management, Procurement.
Customer Service and Support
Ticketing System, Case Management, Service Level Agreements .
Advantages
Seamless Integration: When integrated, ERP and CRM systems provide a seamless flow of information across the entire business, from customer interactions to backend operations.
Comprehensive Data: Combines operational and customer data, providing a holistic view of the business and its customers.
Process Automation: Automates and optimizes end-to-end business processes, reducing redundancy and increasing overall efficiency.
Resource Optimization: Ensures that resources are allocated efficiently across all departments, enhancing productivity and cost-effectiveness.
- Consistent Experience: Ensures a consistent and high-quality customer experience by aligning customer-facing activities with backend operations.
- Proactive Service: Enables proactive customer service by providing real-time insights and predictive analytics.
Loyalty Programs: Supports the creation and management of loyalty programs to reward and retain customers.
Feedback Management: Collects and analyzes customer feedback to identify areas for improvement and enhance customer satisfaction.
Communication Tracking: Tracks all customer communications, ensuring that all interactions are recorded and accessible for future reference.
Automated Reminders: Automates follow-up reminders and notifications, ensuring timely communication with customers.
